How to redeem voucher

Purchase & Fulfilment: Complete your order through our official shops on TikTok, Shopee, or Lazada to receive the physical voucher.  

Reservation & Scheduling: When ready to redeem, send a direct message to our official social media accounts at least 2 to 3 days in advance to schedule your preferred date, time, and participating branch.

Claiming Options:

Walk-in / Pick-up:

Claim your order at any of our designated physical store locations in Quezon City (QC) or Cavite by presenting the original physical voucher.Delivery via Third-Party Courier: You may arrange a delivery courier (such as Lalamove). 

All delivery fees, risks, and arrangements are solely shouldered by the customer based on current courier rates. The merchant is not liable for any loss, damage, or delay caused by third-party delivery services once the item leaves the store.

Terms & Conditions:

Validity Period:

This voucher is valid for redemption until December 31, 2026. 

Unclaimed vouchers after this date will automatically expire and become null and void.

Verification & Security:

The original physical voucher must be presented in person upon claiming.

For delivery orders, a clear digital photo or scan of the physical voucher must be sent via our official social media accounts for verification prior to dispatch.

Lost, stolen, or mutilated vouchers will not be replaced, honored, or refunded. Tampered, altered, or photocopied vouchers are strictly invalid and will be rejected.

Cash Value & Refund Policy:

This voucher has no cash value, is non-refundable, cannot be exchanged for cash (in part or in full), and is non-transferable once validated.

Redemption Limits:

Valid for one-time use only. Any remaining balance resulting from a partial transaction is non-refundable and cannot be converted to credit or change.

Limitation of Liability:

 Papa’s Choww reserves the right to refuse redemption in cases of suspected fraud, unauthorized duplication, system errors, or violation of store policies. In case of disputes, management's decision shall prevail in accordance with local trade regulations.

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